Duties of a forex bureau cashier

Customer Service Associate CSA. Customer Service Representative CSR. Foreign Banknote Teller Trader. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.

Enter customers' transactions into computers to record transactions and issue computer-generated receipts. Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.

Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.

Carry out special services for customers, such as ordering bank cards and checks. Arrange monies received in cash boxes and coin dispensers according to denomination. Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.

Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

Quote unit exchange rates, following daily international rate sheets or computer displays. Inform customers about foreign currency regulations and compute transaction fees for currency exchanges. Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments. Receive and pay out money.

Keep records of money and negotiable instruments involved in a financial institution's various transactions. Verify accuracy of financial or transactional data.

Execute sales or other financial transactions. Collect deposits, payments or fees. Enter information into databases or software programs.

Prepare cash for deposit or disbursement. Order a supply of cash to meet daily needs.

National Treasury

Order materials, supplies, or equipment. Process and maintain records of customer loans. Maintain financial or account records. Count, verify, and post armored car deposits. Receive and count daily inventories of cash, drafts, and travelers' checks. Prepare and verify cashier's checks. Sort and file deposit slips and checks.

File documents or records. Monitor bank vaults to ensure cash balances are correct. Identify transaction mistakes when debits and credits do not balance. Resolve problems or discrepancies concerning customers' accounts. Respond to customer problems or complaints. Sell products or services. Issue documentation or identification to customers or employees.

Send information, materials or documentation. Perform clerical tasks, such as typing, filing, and microfilm photography. Issue checks to bond owners in settlement of transactions. Obtain personal or financial information about customers or applicants. Compute financial fees, interest, and service charges. Prepare work schedules for staff. Prepare employee work schedules. Calculate costs of goods or services. Explain regulations, policies, or procedures.

Interacting With Computers — Using computers and computer systems including hardware and software to program, write software, set up functions, enter data, or process information.

Job Interview Online Practice Test Question

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources.

This information can be exchanged in person, in writing, or by telephone or e-mail. Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes not including computers or vehicles. Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them. Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Nature of the Work. Abstract from Career Articles. Most tellers work in bank branches. About 1 in 4 worked part time in Department of Labor, Occupational Outlook Handbook, Edition. Department of Labor, Employment and Training Administration. Before his music career, Elvis Costello worked as a computer programmer.

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